Stop Missing Alarms After Hours. Get Notified in 3 Easy Steps.
WIN-911 sends critical alarms to the right person by voice, SMS, email or Microsoft Teams, and keeps escalating until someone actually responds.
What is WIN-911?
A critical alarm that nobody sees isn't an alarm. Unmanned shifts, remote sites and after-hours operations mean a failing pump, a temperature excursion or an overflowing tank can sit unacknowledged for hours before anyone notices.
WIN-911 watches the alarms already configured in your SCADA, PLC or HMI system and sends them straight to the right person, by voice call, SMS, email, Microsoft Teams or mobile app. It imports your existing alarm tags, so there's no need to recreate a single one.
If nobody acknowledges an alarm, WIN-911 escalates automatically to the next person on the list, and logs who responded, when and how.
How It Works?
Import your existing alarms — don't rebuild them. Connect to your current alarm tags and start notifying immediately, without re-creating your alarm configuration from scratch.
Escalation, not just a text message. Anyone can send an SMS. WIN-911 keeps escalating until someone actually acknowledges the alarm, so a missed notification doesn't mean a missed response.
Multi-channel delivery: voice calls, SMS, email, Microsoft Teams and a mobile app, so people are reached however they actually work.
A full audit trail: every alarm, every notification and every acknowledgement is logged, for compliance and after-the-fact review.
No exposure to the internet. WIN-911 extends notifications from your SCADA system without putting that system directly on the internet, with encrypted, certificate-based connections.
Why WIN-911?
Connect: WIN-911 subscribes to the alarms already configured in your SCADA, PLC or HMI system.
Route: set rules by severity, role, location or on-call schedule, so the right person gets the right alarm.
Escalate: if nobody acknowledges it, WIN-911 automatically moves to the next person on the list, and logs the full response.
Connects to Your Existing Systems
One customer cut freezer alarm response time by 60% after switching to WIN-911. In their own words: "You can just import your alarm tags and don't have to recreate your alarms."
Already use XLReporter, or thinking about it? The SmartBundle licence combines WIN-911 with XLReporter under one licence, so you can report on your own alarm and response history alongside your production reports.
Proven results
WIN-911 subscribes to the alarms already configured in your control system, so there's nothing to duplicate or rebuild:
AVEVA (System Platform, InTouch, AVEVA Edge)
Bachmann (Atvise SCADA)
CCI Historian
Rockwell Automation (FactoryTalk Alarms and Events)
GE Vernova (iFIX, CIMPLICITY)
Any OPC-compliant system, via OPC DA, OPC UA DA, OPC AE or OPC UA Alarms and Conditions
Running something else? If it speaks OPC, WIN-911 can very likely reach it.
Contact Us
Reach out for technical support or inquiries about WIN-911.
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